Chief AI Officer
We usually respond within three days
About Us
We’re a digital entertainment company creating engaging online platforms people love. Since 2021, we’ve been building something different. Our brands include MetaWin, WOW Vegas, BetZoo Media, and Rolla with more to come including hit.com.
With teams operating from London, Miami, Malta, and Gibraltar each platform is designed to offer unique, engaging, and innovative digital experiences. From immersive betting platforms to exciting casino games and interactive online entertainment, our brands deliver cutting-edge technology and user-focused design.
Arena prioritises the use of innovative technology, decentralised where possible and builds with an AI first mindset to create the highest quality end product for our users. Not challenged by legacy systems, we are blue sky thinkers changing the landscape of digital entertainment.
About the opportunity
We’re building Hit.com into the most intelligent, automated, and innovative real-money gaming platform in the world and this role centres around scaling Hit.com into a global category leader through AI
Our model fuses:
• AI-first product development
• Web3 optionality (non-tokenised)
• Automated player acquisition, retention, and game logic
• A culture of speed, scale, and ruthless efficiency
The Role
As Chief AI Officer you will lead all AI architecture, productisation, and internal automation across the group, starting with Hit.com. You’ll design systems, deploy agents, and build the team to execute the most advanced AI strategy in gaming.
AI Infrastructure
• Own the AI stack: OpenAI, Claude, vector databases, LangChain, local inference, RAG pipelines
• Architect scalable backend systems for real-time recommendations, risk profiling, CRM, and fraud detection
• Optimise latency, cost, and observability
Automation & Agents
• Build AI agents for:
• Influencer and affiliate outreach
• Support and player onboarding
• Bonus logic, churn prevention, smart CRM
• Automate internal ops: dashboards, reporting, customer analysis, campaign triggers
Game & Platform AI
• Collaborate with product/dev to integrate AI into games:
• Dynamic odds engines
• Personalised wagering environments
• Real-time PvP features enhanced by LLMs
• Experiment fast: deploy MVPs, track performance, iterate aggressively
Leadership & Execution
• Hire and lead a lean, elite AI team (prompt engineers, infra, data scientists)
• Own AI hiring, vendor management, and agency oversight
• Work daily with CEO and core product team, full access, no red tape
AI Governance
• Implement internal policies for ethical AI use
• Stay ahead of regulation around AI, gaming, and automated decision-making
Ideal candidate will have
• 5+ years in applied AI/ML with shipped products at scale
• Deep experience with LLMs, agent frameworks, and real-world AI systems
• Proven ability to execute quickly, build lean, and scale hard
• Bonus if you’ve worked in: online gaming, casino tech, programmatic marketing, or predictive systems
• Must be based in Miami full-time
What You Get
• C-level ownership over all AI systems, infrastructure to execution
• A high-performance bonus tied to specific product and automation KPIs
• Resources and support to move fast, test hard, and scale globally
• Direct influence on building the future of AI-powered gaming with Hit.com
- Our brands
- Arena HQ
- Locations
- US HQ
